Friday, February 3, 2017

Quick Lane Advising with Keena Lindberg


If you haven't seen Keena Lindberg around the dealership lately, it's because she's been working hard in the Quick Lane at a Ford and Lincoln dealership in Minnesota! Keena decided to work as a Quick Lane Advisor in Minnesota to learn from a very successful dealership with a 6-lane Quick Lane. When asked how she was liking it, she said, "I like it a lot! I'm learning a lot of great things to bring back to enhance the customer experience in our 3-bay Quick Lane." When asked how her time in Minnesota would impact customers at Eau Claire Ford Lincoln Quick Lane when she returns, she explained that the Quick Lane in Eau Claire would be able to become more efficient and customer focused to ensure each guest leaves having an excellent experience.

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